Terms and conditions

Last Updated: 26 June 2025

Welcome to Grabitti! These Terms and Conditions (“Terms”) govern your use of our website grabitti.com and any related services provided by Grabitti (“we”, “us”, or “our”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Use of Our Website

• You must be at least 18 years old to use our website or make purchases.
• You agree to provide accurate, current, and complete information during the ordering process.
• You are responsible for maintaining the confidentiality of your account and password.

2. Products and Orders

• Grabitti operates as a dropshipping business. We do not hold inventory; products are shipped directly from our suppliers.
• Product descriptions, images, and prices are subject to change without notice.
• We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information.

3. Pricing and Payment

• All prices are listed in GBP (£) unless otherwise stated.
• Payment must be made in full at the time of purchase via the payment methods provided at checkout.
• We reserve the right to change prices at any time without prior notice.

4. Shipping and Delivery

• Shipping times and costs vary depending on the supplier and destination. Estimated delivery times are provided at checkout.
• We are not responsible for delays caused by third-party suppliers, customs, or other factors beyond our control.
• Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect details.

5. Returns and Refunds

• Please refer to our Returns Policy for detailed information on returns, refunds, and exchanges.
• Some products may not be eligible for return due to hygiene or other reasons as specified on the product page.

6. Intellectual Property

• All content on grabitti.com, including text, images, logos, and graphics, is the property of Grabitti or its licensors and is protected by copyright laws.
• You may not reproduce, distribute, or use any content from our website without our written permission.

7. Limitation of Liability

• Grabitti is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our total liability to you for any claim arising out of or relating to these Terms or your use of the website shall not exceed the amount paid by you for the product in question.

8. Changes to Terms

• We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with the updated date.
• Your continued use of the website after changes constitutes acceptance of the new Terms.

9. Governing Law

• These Terms are governed by the laws of England and Wales.
• Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms, please contact us at:
Email: support@grabitti.com