Return Policy

Order Cancellation

• Order cancellations are only accepted within 3 hours of placing your order.
• After 3 hours, your order will be processed and cannot be cancelled.

Return & Refund Requests

• Refund requests must be submitted within 6 days of receiving your order. Any requests made after 6 days from the delivery date will not be accepted.
• To be eligible for a refund, your item must be unused, in its original packaging, and in the same condition that you received it.
• To start a refund request, please contact us at support@grabitti.com with your order number and reason for return.

Non-Refundable Items

• Items that are damaged, used, or not in their original condition are not eligible for a refund.
• Any items returned more than 6 days after delivery will not be accepted.
• We do not offer refunds for items that are damaged by the customer or due to improper use.

Additional Notes

• Shipping costs are non-refundable.
• If your return is approved, your refund will be processed to your original payment method within 7-10 business days.

If you have any questions about our policy, please contact us at support@grabitti.com.